Case study
How a Top Urgent Care Network Built Its Own Rapidly Scalable
In-House PCR
Discover the approach that cut turnaround times, improved flexibility, and scaled across 150+ locations.
Download Case StudyRigidity and Delays to Rapid Delivery
One multi-state urgent care provider (serving over 150 locations) grew frustrated with the limitations of the reference labs they were working with — slow turnaround times, rigid test menus, and a poor patient experience due to multiple parties' involvement.
They decided it was time for a change and set out to build their own in-house PCR network. Our case study details how we supported them after their initial challenges and helped them build a scalable, fast, and high-performing in-house lab system.
Real Results Across
150+ Locations
After we helped our client re-architect their in-house PCR approach, they were able to:
- Reduce PCR turnaround times from 3–4 days to under 24 hours
- Shift to single-source billing, eliminating patient confusion
- Open 3 in-house labs serving the entire network, each in less than a month
Learn How They Did It
Download the case study to explore how our client:
Went from early PCR setbacks to a streamlined, multi-site lab network
Implemented a hub-and-spoke lab model that supported their ability to scale rapidly
Learned what to look for in a true PCR implementation partner