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Streamline Lab Services

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Privacy Policy

Last modified July 11, 2026.

Last Modified: July 11, 2026

Introduction

Streamline Scientific ("Streamline," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit streamlinelabservices.com (the "Website") or contact us through the Website.

Information We Collect

Information You Provide

When you submit a contact, consultation, newsletter, or privacy request form, we may collect information such as:

  • Your name, email address, telephone number, organization, and job title;
  • Information about your laboratory, practice, interests, or requested services; and
  • Any other information you choose to include in a message or form submission.

Please do not submit patient records, protected health information, laboratory results, or other sensitive medical information through the Website.

Information Collected Automatically

The Website and its hosting providers may process limited technical information needed to deliver and secure the Website, including IP address, browser and device information, requested pages, timestamps, and diagnostic or security logs.

With your consent, we also use analytics and error-monitoring technologies to understand Website usage and diagnose technical problems. These optional services remain disabled until you select “Accept” in the cookie consent banner.

Cookies and Local Storage

The Website stores your cookie preference in your browser's local storage under the key sls-consent. This preference records whether optional analytics and error monitoring are allowed.

If you accept optional cookies:

  • Google Analytics 4 may use cookies or similar technologies to measure Website traffic and interactions; and
  • Sentry may receive technical error and performance information needed to diagnose Website problems.

If you decline, these optional services remain disabled. You can change your choice at any time by selecting “Cookie Preferences” in the Website footer. Clearing browser storage may cause the banner to appear again.

How We Use Information

We use information to:

  • Respond to questions and consultation requests;
  • Provide information about our services;
  • Manage newsletter requests and other communications you request;
  • Operate, maintain, secure, and improve the Website;
  • Diagnose errors and understand Website performance when you have consented; and
  • Comply with applicable law and protect our rights, users, and systems.

Service Providers and Disclosures

We may disclose information to service providers that process it on our behalf for the purposes described in this Policy:

  • Amazon Web Services and Amazon CloudFront host and deliver the Website and may process infrastructure, access, and security logs;
  • HubSpot provides Website forms and customer relationship management services and receives information you submit through those forms;
  • Google Analytics 4 provides optional Website analytics after consent; and
  • Sentry provides optional error and performance monitoring after consent.

We may also disclose information when required by law, to protect rights or safety, in connection with a corporate transaction, or with your direction or consent. We do not sell personal information or share it for cross-context behavioral advertising.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to requests, maintain business and compliance records, provide requested communications, protect the Website, and satisfy legal obligations. Retention periods vary according to the type of information and the purpose for which it was collected.

Your Choices and Requests

You may:

  • Decline or later change optional analytics and error-monitoring consent through “Cookie Preferences”;
  • Unsubscribe from marketing email using the instructions in the message;
  • Request access to, correction of, or deletion of personal information, subject to applicable law; and
  • Submit a privacy request through the Do Not Sell page or by contacting us using the information below.

Browser “Do Not Track” signals are not consistently standardized. Because we do not sell personal information or use it for cross-context behavioral advertising, such signals do not change the Website's operation.

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

The Website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website.

Processing in the United States

The Website is operated in the United States. Information may be processed and stored in the United States and other locations where our service providers operate, subject to applicable safeguards.

Changes to This Policy

We may update this Privacy Policy to reflect changes to the Website, our practices, or applicable requirements. The “Last Modified” date identifies the latest revision.

Contact Us

For privacy questions or requests, contact: